This privacy policy explains how we collect, use, and protect your personal information when you use our website and request our guide.

Information We Collect

We collect only the information necessary to provide our service and respond to your requests.

• Contact details, such as your name, email address, and phone number, when you fill in our form.
• Information about your enquiry or request to help us address your needs effectively.
• Technical information like your IP address and browser type, collected for website analytics and security.
• Cookie data to support website functionality and understand how visitors use our site.

How We Use Information

Your data is used solely for delivering requested materials and improving our website experience.

• To respond to enquiries and send the structured workout guide you requested.
• To communicate with you about your request and any relevant updates.
• To analyse website traffic and improve our site’s content and structure.
• To comply with legal obligations and safeguard our platform.

Legal Basis for Processing

We process your personal information in accordance with Australian law and with your consent.

Our basis for processing is providing the service you request, complying with legal duties, and improving your website experience.

Sharing Your Information

We do not sell your personal data. We only share information in limited circumstances.

• With service providers who help us deliver our website and email communications, subject to strict confidentiality.
• When legally required by Australian authorities or court order.
• If our organisation changes ownership, in which case you will be notified in advance.

Data Security

We use appropriate technical and organisational safeguards to protect your information from unauthorised access, loss, or misuse. Your details are stored securely and accessed only by authorised personnel.

Your Rights

You can request access to, correction of, or deletion of your personal data at any time.

• Request a copy of the information we hold about you.
• Ask us to correct or update your personal details if inaccurate.
• Request deletion of your data, unless we are required to keep it for legal reasons.
• Withdraw consent for us to use your data for communications.

Cookies and Tracking

Cookies are used for website operation and analytics. You can manage preferences through your browser settings.

View our cookie policy View our cookie policy

Contact Us

If you have questions about privacy or wish to exercise your rights, contact our team using the details below.

Policy Updates

This policy is reviewed regularly and updated as needed. Changes are posted here with a new date.